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Author Topic: Web hosting - I cant access Cpanel, need Static IP?  (Read 485 times)

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I bought a new hosting wit Globalhosting247 but I can't access their cpanel, wen I contacted them, I was told I need a network with a static ip for browsing ( I use airtel for browsing ) b4 I can access the cpanel



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Re: web hosting
« Reply #1 on: Aug 31, 2014 »
0
1. What happens when you try to access the cPanel? please describe in detail.

2. Also see if you can try another network whether it is accessible. Some hosts are like that.
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When I log in through d url given by my host it says not available

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1. What is the URL given by your host?

2. Also what is the domain name you registered?
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i can access d domain now after registering d domain wit namecheap.d only problem is that, when i want to access cpanel, i type my domainname/cpanel am taken to d host login page where i have to input username n password. wen i click login,d message i get is dat my ip address has changed. i tried several times n same result. i cant get boyond dat point to install wordpress. wat do i do to get a static ip.tnks 4 all ur support

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the only way i know to solve this problem is to use a different network. We used to have similar issues with mtn before we changed to glo/etisalat which we are now using
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i can access d domain now after registering d domain wit namecheap.d only problem is that, when i want to access cpanel, i type my domainname/cpanel am taken to d host login page where i have to input username n password. wen i click login,d message i get is dat my ip address has changed. i tried several times n same result. i cant get boyond dat point to install wordpress. wat do i do to get a static ip.tnks 4 all ur support

I have experienced this issue countless times, Its due to incessant IP address changing (Dynamic IP), browse You are not allowed to view links. Register or Login and see how. I think the problem is exclusive to blackberry plans I am sure you are using Airtel 1500 Blackberry plan right? Forget it, just subscribe to normal Glo or MTN internet plan (not blackberry) and it will work... Dont even call Airtel cos their Customer Care Staff cant even help u
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Quote
I think the problem is exclusive to blackberry plans I am sure you are using Airtel 1500 Blackberry plan right?
@Iykestar I think it happens with all Airtel plans because I've experienced it with both their normal browsing plans and pay as you go browsing.. I believe its just how their system is configured. But I've not experienced it with Glo or Etisalat, don't know about MTN.
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